Effective Date: 11-January-2026.

Violet Olive Co (“Violet Olive,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, or engage with our offerings (collectively, the “Services”).

This policy is designed to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and, where applicable, international privacy standards.

1. Information We Collect

We collect only the personal information necessary to operate our business, provide our Services, and meet legal and professional obligations. 

a) Personal Information You Provide Voluntarily

You may provide personal information when you:

• Book appointments or services

• Purchase products or digital offerings

• Subscribe to newsletters or mailing lists

• Complete intake forms, waivers, or questionnaires

• Contact us via email, forms, or social media

This information may include:

• Name

• Email address

• Phone number

• Billing and payment details

• Appointment and service history

• Any information you choose to share related to wellness or performance goals

b) Automatically Collected Information

When you access our website, we may automatically collect limited technical data, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring URLs

This data is used for website functionality, analytics, and security purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our Services

• To process payments and bookings

• To communicate with you regarding appointments, products, or updates

• To send marketing communications (with your consent)

• To improve our website, offerings, and user experience

• To comply with legal, regulatory, and professional obligations

We do not sell, rent, or trade your personal information.

3. Consent

By providing your personal information to Violet Olive Co, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

4. Disclosure of Information

We may disclose your personal information only in the following limited circumstances:

• To trusted third-party service providers (e.g., payment processors, scheduling platforms, email marketing services) who require the information to perform services on our behalf

• When required by law, court order, or regulatory authority

• To protect the rights, safety, or property of Violet Olive Co, our clients, or others

All third-party providers are required to maintain appropriate confidentiality and security safeguards.

5. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, unauthorized access, disclosure, or misuse. This includes:

• Secure digital platforms

• Encrypted payment processing

• Limited access to personal data on a need-to-know basis

Despite these measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security but strive to maintain industry-standard protections.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, professional standards, or record-keeping obligations.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent for marketing communications

• Request information about how your data is used or disclosed

Requests may be made by contacting us using the details below. We will respond within a reasonable timeframe, as required by law.

8. Cookies and Analytics

Our website may use cookies or similar technologies to enhance functionality and analyze usage. You may disable cookies through your browser settings; however, this may affect website performance. Please view  and accept our Cookies policy prior to using the services and website www.violetolive.ca. 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies independently.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect Personal Data from children under 13 years of age in the USA or 16 years of age in the European Union.  We will not knowingly allow children under 13 in the USA or 16 in the European Union to register for or become users of the Website.

If You are under 13 in the USA or 16 in the European Union years of age, You should not provide Personal Data to Us. If We discover that a child under the age of 13 in the USA or 16 in the European Union has provided Us with Personal Data and We do not have parental consent, We will immediately delete that child’s information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. The updated policy will include a revised effective date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Violet Olive Co at: Email: admin@violetolive.ca  or Contact Us Page on Website: www.violetolive.ca